It's always awe-inspiring to watch a colossal dinosaur
struggling against the inevitable consequences of
evolution
intelligent design. That's why I was interested to read reports from both
Reuters and
AFX that China Telecom is banning popular VoIP service Skype in Shenzhen, with an eye towards extending the ban nationwide. (
More from China Herald.)
Imagethief is, of course, a highly evolved organism with a tremendous,
Mekon-like cranium crammed full of a mixture of deep thoughts and recollections of Warner Bros. cartoons and pop-culture
trivia. He also has family and friends in the United States. So it will
come as no surprise to hear that he is a big fan of Skype. Similarly,
it will be no great intuitive leap to conclude that he is not a great fan
of China Telecom. And not just for this. Imagethief has received
several colossal phone bills from China Telecom for the privilege of
calling people by POTS* (Skype isn't always an option).
Let me put this in context for you. It costs about a buck a minute to
call the US by POTS from China. I've had phone bills up to about 450
yuan, or about $60, in months where I've made just one or two
calls to the US. Now remember, I live in a country with a median urban income
of just over $1000 per year,
or about $90 per month. Other than rent for expensive, international
apartments, boutiques and fashionable restaurants and bars aimed at
foreigners, the cost of living here is pretty low (which is why
underpaid Imagethief can save any dough). International phone calls,
however, remain ludicrously expensive by local standards.
So let me venture an opinion. If one hour's worth of phone calls to the
US, Europe or anywhere else outside of China costs 60% of the median
monthly income, China Telecom deserves to fail. This is clearly not a
company sweating under the ruthless threat of competition and thinking
hard about how to deliver more value customers. Even the old Ma Bell at
her most rapaciously monopolistic didn't consume such a slice of her
customers' income.
Looking beyond the inconsequential miseries of overpaid foreigners for
a moment, it's true that most Chinese people may have little need to
call overseas. But I think we should extend them the benefit of the
doubt. There is, after all, a colossal Chinese diaspora, a growing
Chinese middle class and an increasing number of Chinese working and
studying overseas. Let's not bleed the poor bastards dry.
But raising the issue of failure supposes that China Telecom is
actually in a competitive environment, and not a state-owned company
operating in a managed competitive environment. It is listed in New
York and Hong Kong, but only 17% of the shares are traded, which
suggests that the interests of public shareholders are not, perhaps,
foremost among the company's concerns. On the other hand, it has
returned almost a 20% gain to shareholders over the past year, so why
complain? As long as you lickspittle capitalists don't mind that your
tainted returns are being squeezed from the threadbare pockets of the
Chinese workers.
I suppose it makes sense though. The landline market is still growing here, and I note that China Telecom's
interim results
for the six months to end last June showed a net addition of 15.75
million landlines, or about 7.5%. Doubt that's happening in the US
these days.
Now the whole thing with Skype is a little unclear. From the articles
it sounds like China Telecom will block access to Skype by users of its
broadband service. I am not sure if they will block the whole service,
just the "Skype Out" service, which provides calls to normal phones, or
what. China Telecom has about
17.3 million broadband subscribers nationwide, or about a third of the total broadband subscribership
reported by CNNIC
in July, 2005 (their latest statistical survey). But I am not sure if
China Telecom wholesale bandwidth to smaller providers (such as
Imagethief's), in which case the footprint of the policy could be much
larger.
And makes me wonder why China hasn't taken a more aggressive approach
to VoIP at a national level. One of my friends here, a longtime,
well-connected resident, has told me to always assume that PSB is
listening, especially when using the phone. Now, I am not paranoid by
nature, but I do work with local journalists in the course of my job,
so just a little paranoia is probably justified.
Skype calls are encrypted,
until they communicate with a POTS system in the case of a Skype Out
call. That means that a Skype call from a computer in China to a phone
in another country will be encrypted until it is beyond the range of
the Chinese telephone network. And a computer-to-computer call will be
encrypted end-to-end. That seems like the kind power that the Chinese
government might not want its citizens to have. Of course, Skype
doesn't discuss the details of its encryption,
so who knows how robust it is? It might be completely crackable. China
sure isn't short of cryptographers and computer scientists.
Now, I am not a fan of conspiracy theories generally, and I find it
completely reasonable to believe that China Telecom is squashing Skype
solely in order to protect it's manifestly lucrative long distance
calls. And I assume it would be quite easy for the Chinese government
to simply ban Skype at the Great Firewall level if they felt VoIP was a
threat. The US government is
already investigating the methodology of VoIP wiretapping and it has
decreed that US VoIP operators must make their services tappable,
and I am sure there are similar efforts here. Because of that, simply
banning VoIP at a Chinese national level is probably overkill. (One of
the techniques in development in the US, which doesn't allow listening
into calls but does allow tracking who is speaking to whom,
already works on Skype.
For those who are more into conspiracy theories than I am, two of the
three authors of that paper are the conspicuously Chinese sounding
Xinyuan Wang and Shiping Chen, but, since they are at George Washington University in the US, I wouldn't get too wound up.)
But I'll be curious to see if the Skype ban spreads to the rest of the
China and to the other carriers. With VoIP tapping a reality, and in
the wake of the exposure of
Yahoo's delivery of journalist Shi Tao's e-mail (
proxy link)
to the Chinese authorities, it might also behoove Chinese VoIP users to
consider which VoIP provider they use and where the servers are
located. Skype's local partner is Hong Kong based Tom.com, a
creation of Beijing-friendly Li Ka Shing. I don't think they'd hesitate
to pony up the goods if PSB comes calling.
Meanwhile, at a purely commercial and technical level, I think China
Telecom's efforts are doomed to fail. VoIP is here for good, and it's
destroying the long distance business model for POTS all over the
world. Not only are there other VoIP providers waiting in the wings if
Skype is blocked (
China Telecom, perhaps?),
there are many ways to circumvent Internet controls, as many of us
know. And there is real incentive to use VoIP for long distance here.
Your average Chinese Internet user might not care so much about
dissenting, but in my experience he's bang up for saving money.
Thanks to Overread and Joe for the two news articles cited at the top.
Update: According to Mure Dickie's
article in the Financial Times,
the Skype Out service is not officially offered to users in China.
Although, as a user of Skype Out in China, I can tell you that it can
be acquired and used. Also, only the telcos are officially licensed to
offer VoIP services that involve connection to regular telephones in
China, mostly provided by pre-paid cards. Skype is just one target, not
the only target.
Bonus pop-culture quiz: What British science fiction comic strip
featured the large-craniumed Mekon as arch enemy of the eponymous hero?
No Google! (Or Skype.)
*POTS: plain old telephone service.